Privacy Policies

Note: Family Counseling Service uses an Electronic Health Record Management System as of March 2018. Requests for records can be made by completing a request for records or/and authorization to release found under the appointments tab of this website.

1. Questions about Family Counseling Service’s Privacy Policy
This website is owned and operated by Family Counseling Service of Corpus Christi. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This privacy policy addresses those concerns. If you have any questions about our privacy policy, please contact:

Maria Graciano, Privacy Officer
Family Counseling Service
3833 S. Staples S203
Corpus Christi TX, 78414

2. Website Information Accuracy
Family Counseling Service makes every effort to present correct and accurate information. If inaccuracies come to our attention, FCS will attempt to correct them in a timely manner. To report any website inaccuracies, please e-mail or call 361.852.9665.

3. Privacy Policy
Family Counseling Service seeks to respect and protect the privacy of our visitors and only gathers personally identifiable data, such as names, addresses, zip/postal codes, e-mail
addresses, etc., when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to complete a donation transaction or a volunteer
application. Family Counseling Service does not share donor lists or donor information with any other organizations. It is the policy of Family Counseling Service to respect and attempt to safeguard the rights of clients to confidential treatment of information exchanged and to privacy in their relationship with the agency. Family Counseling Service complies with the Health Insurance Portability and Accountability Act (HIPAA) requirements. For more information regarding on how Medical Information submitted by clients for programs or services provided through Family Counseling Service please contact our office at 361-852-9665 to view the FCS policy on Privacy Practices, 
Click here for English.    Haga clic aquí para Español

4. Opt-Out
Visitors may opt out of having their personal information used by Family Counseling Service to send promotional correspondences or information to the visitor, by contacting Family Counseling Service via U.S. mail, e-mail at, telephone 361.852.9665.

5. Disclosure
At times, Family Counseling Service may be required by law or legal process to disclose information about you to others. Family Counseling Service may also disclose information about you if it believes that disclosure is necessary for the public interest and/or safety.

6. Children
Family Counseling Service does not knowingly solicit personal information from children or send them requests for personal information.

7. Security
Our site has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. Because we care about the safety and security of your online transactions, we use high-grade encryption and the https security protocol, which is the industry standard security protocol. This makes it difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high-grade encryption and security protocols. Even though Family Counseling Service will take all reasonable steps to protect your personal and financial information, it cannot and does not guarantee its confidentiality or security. 

8. Use of "Cookies"
Visitors should be aware that information and data may be automatically collected by Family Counseling Service website through the use of "cookies." Cookies are small text files a website can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor's system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to refuse cookies. Family Counseling Service does not currently track or retain such information.

9. Limitation on Liability
By using Family Counseling Service’s website you agree that FCS, its affiliates, officers, agents, directors and employees are not liable to you for any negligence claims or causes of action arising out of or relating to the use of this website or any information you provide Family Counseling Service. You expressly agree to assume the entire risk of the quality and performance of this website and the accuracy or completeness of its content.

10. Jurisdiction
Our website is governed and interpreted by the laws of the State of Texas, United States of America. If you use our website outside of the United States, you are responsible for compliance with any local laws affecting you.

11. Changes to Website and Policies
Family Counseling Service may change the content of its website, privacy policy statement or any other statement at any time. We encourage you to revisit the site occasionally to review updated information.

12. Your Acceptance of Policy
By using this site, you signify your acceptance of Family Counseling Service’s Internet privacy policy statement. If you do not agree to the contents of this statement, please do not use our

Terms and Conditions for Use Statement

Limitation on Liability
Family Counseling Service will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus or line failure. Family Counseling Service will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this site or a site which is linked to this site, even if there is negligence on the part of Family Counseling Service or an authorized representative.

The materials on this site are provided "AS IS" and without warranties of any kind either expressed or implied, to the fullest extent permissible pursuant to applicable law. Family Counseling Service disclaims all warranties or merchantability and fitness for a particular purpose. Family Counseling Service does not warrant that the functions contained in the material will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Family Counseling Service does not warrant or make any representations regarding the use of or the result of the use of the material in this site in terms of their correctness, accuracy, and reliability or otherwise.

All materials posted on this site are owned by Family Counseling Service and subject to copyright. All rights reserved. The names, trademarks, service marks and logos of Family Counseling Service appearing on this site may not be used in any advertising or publicity without Family Counseling Service’s prior express written permission.

Our website is governed and interpreted by the laws of the State of Texas, United States of America. If you use our website outside of the United States, you are responsible for compliance with any local laws affecting you.

Family Counseling Service
3833 S. Staples, S203
Corpus Christi, TX 78411

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